Scaleway incident

[TEM] Increase latency and timeout error for email ingestion

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Resolved on April 1, 2026, affecting BookMyName and Databases and 1 more.

resolved Apr 01, 2026, 03:12 PM UTC

During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).

Started
Apr 01, 2026, 03:12 PM UTC
Resolved
Apr 01, 2026, 03:12 PM UTC
Duration
–
Detected by Pingoru
Apr 01, 2026, 03:12 PM UTC

Affected components

BookMyNameDatabasesTransactional Email

Update timeline

  1. resolved Apr 01, 2026, 03:12 PM UTC

    During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).

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