Resolved after 3 days 3 hours, affecting SAN, on March 31, 2026.
The issue has been resolved. Please contact our support team if you have any issue with our SAN.
Affected components
SAN
Update timeline
- investigating Mar 31, 2026, 01:04 PM UTC
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration. We are attempting to recover data using a spare server.
- investigating Mar 31, 2026, 01:18 PM UTC
We are continuing to investigate this issue.
- identified Apr 02, 2026, 12:27 PM UTC
The RAID is currently being rebuilt. An operation to recover the service is underway. The service should be back tomorrow if everything goes smoothly.
- resolved Apr 03, 2026, 04:21 PM UTC
The issue has been resolved. Please contact our support team if you have any issue with our SAN.
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