Scaleway incident

[Dedibackup] - DC3 - 500 errors on Dedibackup

Resolved after 1 hour 56 minutes, affecting Dedibackup, on April 8, 2026.

identified Apr 08, 2026, 01:18 PM UTC

Some customers may experience 500 errors when trying to connect to Dedibackup in fr-par-1.

Started
Apr 08, 2026, 11:24 AM UTC
Resolved
Apr 08, 2026, 01:20 PM UTC
Duration
1h 56m
Detected by Pingoru
Apr 08, 2026, 11:24 AM UTC

Affected components

Dedibackup

Update timeline

  1. investigating Apr 08, 2026, 11:24 AM UTC

    Some customers may experience 500 errors when trying to connect to Dedibackup in DC3.

  2. identified Apr 08, 2026, 01:18 PM UTC

    Some customers may experience 500 errors when trying to connect to Dedibackup in fr-par-1.

  3. resolved Apr 08, 2026, 01:20 PM UTC

    This incident has been resolved.

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