Scaleway incident

Generative API instabilities

Resolved after 2 hours 26 minutes, affecting Generative API, on May 18, 2026.

investigating May 18, 2026, 01:07 PM UTC

Customers may encounter 403 or 500 errors when querying the service. The root cause has been identified, and we're working on a fix.

Started
May 18, 2026, 01:07 PM UTC
Resolved
May 18, 2026, 03:33 PM UTC
Duration
2h 26m
Detected by Pingoru
May 18, 2026, 01:07 PM UTC

Affected components

Generative API

Update timeline

  1. investigating May 18, 2026, 01:07 PM UTC

    Customers may encounter 403 or 500 errors when querying the service. The root cause has been identified, and we're working on a fix.

  2. resolved May 18, 2026, 03:33 PM UTC

    This incident has been resolved.

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