Resolved after 1 day, affecting Load Balancer, on May 5, 2026.
The issue has been fixed. Everything is back to normal since yesterday at 8:30 PM. If you are still encountering an issue please contact our support team.
Affected components
Update timeline
- investigating May 05, 2026, 12:23 PM UTC
We are currently observing connectivity issues with Load Balancers caused by a partial outage on an internal dependency in the fr-par-1 region.
- investigating May 05, 2026, 01:27 PM UTC
The following services are impacted by this incident : - Kapsule Control Plane API for new clusters and some existing cluster unreachable - LBs are experiencing configuration latencies, which impacts Kapsule node scaling
- investigating May 05, 2026, 03:01 PM UTC
Data Warehouse experiencing issues creating new deployments
- resolved May 06, 2026, 12:51 PM UTC
The issue has been fixed. Everything is back to normal since yesterday at 8:30 PM. If you are still encountering an issue please contact our support team.
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