Resolved after 16 days 6 hours, affecting Billing, on April 20, 2026.
The issue has been fixed. If you are still encountering an issue with Stripe payment, it is related to your bank. Please contact them to unlock the situation and allow the payment to go through Stripe. Or add another payment method.
Affected components
Update timeline
- investigating Apr 20, 2026, 07:43 AM UTC
We are currently investigating an issue affecting some card operations processed through Stripe. This may impact both the addition of new cards and, potentially, some payments requiring Stripe authentication.
- investigating May 06, 2026, 01:39 PM UTC
The issue has been fixed. If you are still encountering an issue with Stripe payment, it is related to your bank. Please contact them to unlock the situation and allow the payment to go through Stripe. Or add another payment method.
- resolved May 06, 2026, 02:05 PM UTC
This incident has been resolved.
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