Scaleway incident

[Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata

Resolved on September 24, 2026, affecting Elastic Metal.

resolved Sep 24, 2026, 08:39 AM UTC

The latest version of rescue operator was not deployed to the nl-ams and fr-par regions following the latest changes to the already-deployed Provisioner. This caused installation issues for both Linux and ESXi operating systems.

Started
Sep 24, 2026, 08:39 AM UTC
Resolved
Sep 24, 2026, 08:39 AM UTC
Duration
–
Detected by Pingoru
Sep 24, 2026, 08:39 AM UTC

Affected components

Elastic Metal

Update timeline

  1. resolved Sep 24, 2026, 08:39 AM UTC

    The latest version of rescue operator was not deployed to the nl-ams and fr-par regions following the latest changes to the already-deployed Provisioner. This caused installation issues for both Linux and ESXi operating systems.

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