Scaleway incident
[Billing] - [fr-par/global] April to May cutoff delay
Resolved after 7 hours 48 minutes, affecting Billing, on May 4, 2026.
Customers may experience missing or incorrect billing data for May due to a delay in the monthly cutoff process. Expect May consumptions and draft bill amounts to be up-to-date and reliable before 12:00 Paris time
Affected components
Update timeline
- identified May 04, 2026, 06:43 AM UTC
Customers may experience missing or incorrect billing data for May due to a delay in the monthly cutoff process.
- identified May 04, 2026, 06:45 AM UTC
Customers may experience missing or incorrect billing data for May due to a delay in the monthly cutoff process. Expect May consumptions and draft bill amounts to be up-to-date and reliable before 12:00 Paris time
- investigating May 04, 2026, 06:46 AM UTC
We are currently investigating this issue.
- identified May 04, 2026, 06:49 AM UTC
Customers may experience missing or incorrect billing data for May due to a delay in the monthly cutoff process. Expect May consumptions and draft bill amounts to be up-to-date and reliable before 12:00 Paris time
- resolved May 04, 2026, 02:32 PM UTC
This incident has been resolved.
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