Sardine incident

Business Verification failure

Resolved on December 11, 2025.

monitoring Dec 11, 2025, 09:25 PM UTC

Dec 11, 21:25 UTC Resolved - This incident has been resolved. Dec 11, 20:47 UTC Monitoring - A fix is being released gradually and we are monitoring the situation Dec 11, 18:30 UTC Identified - Issue is on Sardine side and team is already deploying a fix Dec 11, 17:45 UTC Investigating - Under certain circumstances our /v1/businesses endpoint could return an error an the following message: "This feature is not available for this account. Please contact [email] to enable this feature" We are working along the vendor to get it sorted out.

Started
Dec 11, 2025, 09:25 PM UTC
Resolved
Dec 11, 2025, 09:25 PM UTC
Duration
–
Detected by Pingoru
Dec 11, 2025, 09:25 PM UTC

Update timeline

  1. monitoring Dec 11, 2025, 09:25 PM UTC

    Dec 11, 21:25 UTC Resolved - This incident has been resolved. Dec 11, 20:47 UTC Monitoring - A fix is being released gradually and we are monitoring the situation Dec 11, 18:30 UTC Identified - Issue is on Sardine side and team is already deploying a fix Dec 11, 17:45 UTC Investigating - Under certain circumstances our /v1/businesses endpoint could return an error an the following message: "This feature is not available for this account. Please contact [email] to enable this feature" We are working along the vendor to get it sorted out.

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