Sardine incident

Connection Graph Pipeline Delay – Prod EU

Resolved after 3 hours 13 minutes, affecting Dashboard, on September 17, 2026.

identified Sep 17, 2026, 08:12 AM UTC

Severity: Minor Status: Identified / Investigating Affected Component: Connection Graph (Production - EU) Impact: Users may be unable to view Connection Graph data for the past three days. Graphs generated during this window are not currently visible. No other functionality is affected. Description: We have identified a delay in the Connection Graph pipeline in our EU production environment, which began approximately three days ago. As a result, graph data from this period is not currently reflected. We are actively investigating the root cause and working on a resolution. We will post updates here as more information becomes available.

Started
Sep 17, 2026, 08:12 AM UTC
Resolved
Sep 17, 2026, 11:25 AM UTC
Duration
3h 13m
Detected by Pingoru
Sep 17, 2026, 08:12 AM UTC

Affected components

Dashboard

Update timeline

  1. identified Sep 17, 2026, 08:12 AM UTC

    Severity: Minor Status: Identified / Investigating Affected Component: Connection Graph (Production - EU) Impact: Users may be unable to view Connection Graph data for the past three days. Graphs generated during this window are not currently visible. No other functionality is affected. Description: We have identified a delay in the Connection Graph pipeline in our EU production environment, which began approximately three days ago. As a result, graph data from this period is not currently reflected. We are actively investigating the root cause and working on a resolution. We will post updates here as more information becomes available.

  2. resolved Sep 17, 2026, 11:25 AM UTC

    This incident has been resolved.

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