Sardine incident

SSN KYC enrichment partial outage

Resolved after 3 hours 23 minutes, on February 23, 2026.

resolved Feb 24, 2026, 01:13 AM UTC

Some TaxID enrichments might have gotten an error while trying to perform them. You'll see STERR error code in the Risk Reason Codes widget of the session. Incident started 21:20 UTC and ended 00:23 UTC.

Started
Feb 23, 2026, 09:00 PM UTC
Resolved
Feb 24, 2026, 12:23 AM UTC
Duration
3h 23m
Detected by Pingoru
Feb 23, 2026, 09:00 PM UTC

Update timeline

  1. resolved Feb 24, 2026, 01:13 AM UTC

    Some TaxID enrichments might have gotten an error while trying to perform them. You'll see STERR error code in the Risk Reason Codes widget of the session. Incident started 21:20 UTC and ended 00:23 UTC.

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