Resolved after 1 hour 24 minutes, affecting Readiness Reports, on November 19, 2025.
We have been monitoring the Readiness Reports behaviour closely, and have confirmed with multiple users that mapping working as expected. If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Affected components
Update timeline
- monitoring Nov 19, 2025, 02:03 AM UTC
Our engineering team has identified an issue where an Error was returned when editing mappings in Readiness Reports. A subsequent update has resolved this and we continue to monitor the system to ensure stability. If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- resolved Nov 19, 2025, 03:27 AM UTC
We have been monitoring the Readiness Reports behaviour closely, and have confirmed with multiple users that mapping working as expected. If you have any questions, please use the “My Cases” option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
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