Resolved after 52 minutes, affecting Salsify Application, on January 9, 2026.
Our engineers addressed an issue which was causing platform slowness and failed requests, and system performance is back to normal levels. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Affected components
Update timeline
- investigating Jan 09, 2026, 05:43 PM UTC
Our engineers are investigating reports of system slowness, delays in import and export queueing, and failed requests. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
- resolved Jan 09, 2026, 06:36 PM UTC
Our engineers addressed an issue which was causing platform slowness and failed requests, and system performance is back to normal levels. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
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