Salsify incident

GDSN load publishing impacted

Resolved after 1 hour 24 minutes, affecting GDSN, on March 12, 2026.

resolved Mar 12, 2026, 10:16 PM UTC

The issue impacting GDSN load publishes (which prevented data pool validations from clearing) has been resolved. If you have GTINs that were impacted by this issue, please load publish those GTINs to our data pool again. If you encounter any further issues of this nature, please reach out to Salsify Support.

Started
Mar 12, 2026, 08:51 PM UTC
Resolved
Mar 12, 2026, 10:16 PM UTC
Duration
1h 24m
Detected by Pingoru
Mar 12, 2026, 08:51 PM UTC

Affected components

GDSN

Update timeline

  1. identified Mar 12, 2026, 08:51 PM UTC

    We have identified an issue when load publishing GDSN data to the Salsify data pool. Previously existing data pool validation errors are not clearing, after the previously identified/reported data discrepancies have been addressed. Our engineering team has identified the problem and is currently in the process of applying a fix.

  2. resolved Mar 12, 2026, 10:16 PM UTC

    The issue impacting GDSN load publishes (which prevented data pool validations from clearing) has been resolved. If you have GTINs that were impacted by this issue, please load publish those GTINs to our data pool again. If you encounter any further issues of this nature, please reach out to Salsify Support.

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