Salsify incident
Product Activity Page With There was an error loading this content Error
Resolved after 7 hours 49 minutes, affecting Salsify Application, on August 8, 2025.
Product pages are now loading without any errors occurring. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions.
Affected components
Update timeline
- investigating Aug 08, 2025, 05:22 AM UTC
We have received reports that Product Activity pages are intermittently failing to load and presenting the error "There was an error loading this content". Our Engineering team is investigating the root cause and we hope to have this resolved as soon as possible. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions.
- investigating Aug 08, 2025, 01:11 PM UTC
We are continuing to investigate this issue.
- resolved Aug 08, 2025, 01:11 PM UTC
Product pages are now loading without any errors occurring. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions.
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