Resolved after 1 day 13 hours, affecting GDSN, on August 18, 2025.
We have confirmed with iTradeNetwork that the high-volume issue on their end has been mitigated. We have fully re-enabled the publishing channel from Salsify, and all systems are now operating normally. We appreciate your patience and apologize for the disruption. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.
Affected components
Update timeline
- identified Aug 18, 2025, 06:57 PM UTC
iTradeNetwork is currently experiencing high volumes of publishing, preventing Salsify publishes from going through. We are working with them on a resolution and hope to enable publishing as soon as possible. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.
- resolved Aug 20, 2025, 08:49 AM UTC
We have confirmed with iTradeNetwork that the high-volume issue on their end has been mitigated. We have fully re-enabled the publishing channel from Salsify, and all systems are now operating normally. We appreciate your patience and apologize for the disruption. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.
Your product runs on more than Salsify
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services