Resolved after 10 days 17 hours, affecting AutoEntry, on August 7, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Aug 07, 2026, 10:52 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Aug 07, 2026, 11:03 PM UTC
We have identified an issue causing incorrect income tax values to be displayed for UK customers when using the service. We are currently investigating.
- identified Aug 10, 2026, 07:56 AM UTC
We have identified the cause of the issue and we are working on a fix.
- monitoring Aug 10, 2026, 03:22 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Aug 18, 2026, 03:53 PM UTC
The issue is resolved and the service continues to perform as expected.
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