Resolved on April 23, 2026, affecting Sage Intacct and Network Services - Sales Use Tax.
We identified that between the 20th and the 23rd of April customers using Sage Intacct were experiencing issues when attempting to use the Avatax Transaction Creation when using transaction types Sales Order and transaction commit was set to true. All other product functionality was working as expected. The issue is now resolved and the service is available and performing as expected.
Affected components
Update timeline
- resolved Apr 23, 2026, 09:30 AM UTC
We identified that between the 20th and the 23rd of April customers using Sage Intacct were experiencing issues when attempting to use the Avatax Transaction Creation when using transaction types Sales Order and transaction commit was set to true. All other product functionality was working as expected. The issue is now resolved and the service is available and performing as expected.
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