Sage incident

E-invoicing France - invoicing France

Resolved after 3 hours 52 minutes, affecting E-Reporting and Sage Active and 1 more, on September 10, 2026.

investigating Sep 10, 2026, 11:03 AM UTC

We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions. We are currently investigating the issue.

Started: Sep 10, 2026, 10:40 AM UTC
Resolved: Sep 10, 2026, 02:33 PM UTC
Duration: 3h 52m
Detected by Pingoru: Sep 10, 2026, 10:40 AM UTC

Affected components

E-ReportingSage ActiveSage ConnectSage for AccountantsSage FRP 1000 (FR)Sage IntacctSage X3 CloudSage X3 Hosted (FR)E-invoicing France

Update timeline

investigating Sep 10, 2026, 10:40 AM UTC

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
investigating Sep 10, 2026, 11:03 AM UTC

We identified an issue affecting e-invoicing notifications. As a result, some customers may experience delays in inbound e-invoice processing, invoice status updates, and e-reporting submissions. We are currently investigating the issue.
resolved Sep 10, 2026, 02:33 PM UTC

The issue is resolved and the service is available and performing as expected.

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