SafetyCulture incident

Service outage for some sensors

Resolved after 6 hours 12 minutes, affecting Sensors, on October 11, 2026.

monitoring Oct 11, 2026, 08:54 PM UTC

Our third-party service provider applied a fix, restoring sensor connectivity and readings. The service is currently stable while they continue investigating the underlying cause. We are continuing to monitor the situation and will keep you updated if there are any further service disruptions.

Started
Oct 11, 2026, 07:58 PM UTC
Resolved
Oct 12, 2026, 02:10 AM UTC
Duration
6h 12m
Detected by Pingoru
Oct 11, 2026, 07:58 PM UTC

Affected components

Sensors

Update timeline

  1. investigating Oct 11, 2026, 07:58 PM UTC

    We are aware that one of our sensor providers is experiencing a service outage. It is under investigation, and updates will be provided as soon as they are available.

  2. monitoring Oct 11, 2026, 08:54 PM UTC

    Our third-party service provider applied a fix, restoring sensor connectivity and readings. The service is currently stable while they continue investigating the underlying cause. We are continuing to monitor the situation and will keep you updated if there are any further service disruptions.

  3. resolved Oct 12, 2026, 02:10 AM UTC

    This incident has been resolved.

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