SafetyCulture incident

Service disruption affecting Training functionality for some customers

Resolved after 2 hours 8 minutes, affecting Training, on September 14, 2026.

monitoring Sep 14, 2026, 11:04 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 14, 2026, 10:22 AM UTC
Resolved
Sep 14, 2026, 12:30 PM UTC
Duration
2h 8m
Detected by Pingoru
Sep 14, 2026, 10:22 AM UTC

Affected components

Training

Update timeline

  1. investigating Sep 14, 2026, 10:22 AM UTC

    We are aware of an issue impacting the functionality of the Training feature for some customers. Our engineering teams are currently investigating, and we will provide an update as soon as one is available.

  2. identified Sep 14, 2026, 10:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 14, 2026, 11:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 14, 2026, 12:30 PM UTC

    This incident has been resolved.

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