Resolved after 16 minutes, affecting Visitor Background Checks, on November 17, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Visitor Background Checks
Update timeline
- investigating Nov 17, 2025, 01:55 PM UTC
We are investigating an issue impacting the successful execution of Background Checks in Visitor Management.
- identified Nov 17, 2025, 02:00 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 17, 2025, 02:12 PM UTC
This incident has been resolved.
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