Resolved after 2 hours 25 minutes, affecting Veracross API Sync, on November 26, 2025.
Ruvna's connection to Veracross is now stable. Any student status updates that previously failed to be submitted to Veracross this morning have been now been submitted.
Affected components
Update timeline
- investigating Nov 26, 2025, 04:27 PM UTC
We are currently experiencing an issue connecting to the Veracross API. School data syncs, absent data syncs, and SIS Writeback are unavailable for schools using the Veracross API.
- monitoring Nov 26, 2025, 06:22 PM UTC
Our connection to Veracross API has been restored, and data is now syncing from an into Veracross. We're closely monitoring to ensure the connection remains stable.
- resolved Nov 26, 2025, 06:52 PM UTC
Ruvna's connection to Veracross is now stable. Any student status updates that previously failed to be submitted to Veracross this morning have been now been submitted.
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