Resolved after 1 hour 6 minutes, affecting Attendance, on January 8, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Attendance
Update timeline
- investigating Jan 08, 2025, 02:11 PM UTC
We are currently investigating reports of increased errors and issues with sending parent emails through Ruvna Attendance.
- investigating Jan 08, 2025, 02:41 PM UTC
We are continuing to investigate this issue.
- identified Jan 08, 2025, 02:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 08, 2025, 02:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 08, 2025, 03:18 PM UTC
This incident has been resolved.
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