Resolved after 2 hours 41 minutes, affecting App and Backend and 1 more, on October 20, 2025.
We are seeing significant signs of recovery. We continue to monitor the incident.
Affected components
AppBackendPublic API
Update timeline
- investigating Oct 20, 2025, 07:36 AM UTC
Runway is experiencing an outage due to 3rd party cloud provider. We are working on a solution and will provide updates as soon as possible.
- monitoring Oct 20, 2025, 10:12 AM UTC
We are seeing significant signs of recovery. We continue to monitor the incident.
- resolved Oct 20, 2025, 10:17 AM UTC
Runway has fully recovered, both image and video generations work properly.
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