Runway incident

Elevated Seedance moderation errors

Resolved after 1 hour 30 minutes, affecting App and Backend and 1 more, on October 6, 2026.

resolved Oct 06, 2026, 08:22 PM UTC

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Started
Oct 06, 2026, 06:52 PM UTC
Resolved
Oct 06, 2026, 08:22 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 06, 2026, 06:52 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. monitoring Oct 06, 2026, 06:52 PM UTC

    We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.

  2. monitoring Oct 06, 2026, 06:55 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. monitoring Oct 06, 2026, 06:58 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  4. resolved Oct 06, 2026, 08:22 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

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