Resolved after 1 hour 15 minutes, affecting App and Backend and 1 more, on December 5, 2025.
The issue has been fully resolved and all systems are back to normal operation. We apologize for the disruption.
Affected components
Update timeline
- investigating Dec 05, 2025, 02:35 AM UTC
Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- investigating Dec 05, 2025, 02:57 AM UTC
We're aware that some users are experiencing significant delays in generations and are actively investigating the issue. We'll provide updates as we learn more.
- investigating Dec 05, 2025, 03:12 AM UTC
We're continuing to investigate the issue. A significant number of generations are currently failing to process.
- monitoring Dec 05, 2025, 03:27 AM UTC
We've identified the root cause of the generation delays and have rolled out a fix. Generations should now be processing normally. We'll continue monitoring to ensure stability.
- monitoring Dec 05, 2025, 03:45 AM UTC
All systems have recovered and are processing normally. Gen4 Turbo is experiencing elevated queue wait times due to backlog, but this should clear soon.
- resolved Dec 05, 2025, 03:51 AM UTC
The issue has been fully resolved and all systems are back to normal operation. We apologize for the disruption.
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