Runway incident

Unable to start new tasks

Resolved after 11 minutes, affecting App and Backend and 1 more, on December 23, 2025.

monitoring Dec 23, 2025, 05:10 PM UTC

We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

Started
Dec 23, 2025, 05:06 PM UTC
Resolved
Dec 23, 2025, 05:17 PM UTC
Duration
11m
Detected by Pingoru
Dec 23, 2025, 05:06 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Dec 23, 2025, 05:06 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. monitoring Dec 23, 2025, 05:10 PM UTC

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

  3. resolved Dec 23, 2025, 05:17 PM UTC

    This incident has now been resolved.

Your product runs on more than Runway

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →