Runway incident

High queue wait times for Gen 4.5 image-to-video

Resolved after 2 hours 20 minutes, affecting App and Backend and 1 more, on March 17, 2026.

monitoring Mar 17, 2026, 11:11 AM UTC

We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.

Started: Mar 17, 2026, 10:22 AM UTC
Resolved: Mar 17, 2026, 12:42 PM UTC
Duration: 2h 20m
Detected by Pingoru: Mar 17, 2026, 10:22 AM UTC

Affected components

AppBackendPublic API

Update timeline

investigating Mar 17, 2026, 10:22 AM UTC

Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
monitoring Mar 17, 2026, 11:11 AM UTC

We've taken action and queue wait times have improved significantly. We're continuing to monitor the situation.
resolved Mar 17, 2026, 12:42 PM UTC

This incident has now been resolved.

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