Runway incident

We've identified a problem and are working on a fix

Resolved after 1 hour, affecting App and Backend and 1 more, on July 10, 2026.

monitoring Jul 10, 2026, 04:48 PM UTC

We've released a fix and are seeing improvements. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

Started: Jul 10, 2026, 04:42 PM UTC
Resolved: Jul 10, 2026, 05:42 PM UTC
Duration: 1h
Detected by Pingoru: Jul 10, 2026, 04:42 PM UTC

Affected components

AppBackendPublic API

Update timeline

investigating Jul 10, 2026, 04:42 PM UTC

Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
monitoring Jul 10, 2026, 04:48 PM UTC

We've released a fix and are seeing improvements. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
resolved Jul 10, 2026, 05:42 PM UTC

This incident has now been resolved.

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