Runway incident

We have released a fix.

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Resolved after 40 minutes, affecting App and Backend and 1 more, on April 21, 2026.

investigating Apr 21, 2026, 08:17 PM UTC

Gen4.5 is experiencing an issue. We are evaluating a solution.

Started
Apr 21, 2026, 08:08 PM UTC
Resolved
Apr 21, 2026, 08:49 PM UTC
Duration
40m
Detected by Pingoru
Apr 21, 2026, 08:08 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Apr 21, 2026, 08:08 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Apr 21, 2026, 08:17 PM UTC

    Gen4.5 is experiencing an issue. We are evaluating a solution.

  3. resolved Apr 21, 2026, 08:49 PM UTC

    We have released a fix, restoring service to Gen4.5.

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