Runway incident

Issues with Runway content moderation system

Resolved after 2 hours, affecting App and Backend and 1 more, on October 7, 2025.

identified Oct 07, 2025, 03:40 PM UTC

We've identified the root cause of the incident affecting public API generations with `publicFigureThreshold` set to `"auto"`. Other generations are not affected.

Started
Oct 07, 2025, 03:13 PM UTC
Resolved
Oct 07, 2025, 05:14 PM UTC
Duration
2h
Detected by Pingoru
Oct 07, 2025, 03:13 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Oct 07, 2025, 03:13 PM UTC

    We've identified an issue affecting a subset of tasks which experience issues with content moderation. We are currently investigating a root cause and will provide updates as soon as we have them.

  2. identified Oct 07, 2025, 03:40 PM UTC

    We've identified the root cause of the incident affecting public API generations with `publicFigureThreshold` set to `"auto"`. Other generations are not affected.

  3. resolved Oct 07, 2025, 05:14 PM UTC

    The issue is now resolved.

Your product runs on more than Runway

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →