Runway incident

We've identified a problem and are working on a fix

Resolved after 2 hours 21 minutes, affecting App and Backend and 1 more, on September 29, 2026.

investigating Sep 29, 2026, 08:16 PM UTC

We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.

Started
Sep 29, 2026, 07:59 PM UTC
Resolved
Sep 29, 2026, 10:20 PM UTC
Duration
2h 21m
Detected by Pingoru
Sep 29, 2026, 07:59 PM UTC

Affected components

AppBackendPublic API

Update timeline

  1. investigating Sep 29, 2026, 07:59 PM UTC

    Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

  2. investigating Sep 29, 2026, 08:16 PM UTC

    We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.

  3. resolved Sep 29, 2026, 10:20 PM UTC

    This incident has now been resolved.

Your product runs on more than Runway

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →