Routific incident
Driver live location not visible on dispatcher map (old Routific)
Resolved after 5 days 2 hours, affecting Routific SaaS product and Driver Mobile App, on October 24, 2025.
This issue has been resolved. Dispatchers can see Android drivers' live locations and everything is functioning as expected. Thank you!
Affected components
Update timeline
- identified Oct 24, 2025, 08:37 PM UTC
Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix. Dispatchers will still be able to see driver status updates and track stop progress. We’ll provide an update once the fix is live.
- resolved Oct 29, 2025, 11:10 PM UTC
This issue has been resolved. Dispatchers can see Android drivers' live locations and everything is functioning as expected. Thank you!
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