Is Routific down?
Last checked 9m agoNo incidents right now.
Routific is operational right now. Last checked 9m ago; the most recent incident resolved 14d ago.
Real-time Routific status, recent outages, and incident history — pulled directly from Routific's official status page at https://status.routific.com every 5 minutes. Pingoru tracks 12 Routific services and has captured 5 incidents in the last 90 days (97.96% uptime). Get email, Slack, Discord, or webhook alerts the moment Routific reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Routific APIRoutific SaaS productDriver Mobile AppNew RoutificRoutific Notifications
Timeline · 4 updates
- investigating · Sep 01, 2026, 03:11 PM UTC
We are aware of an issue preventing users from logging in, and we are also seeing elevated error rates across other parts of the platform. Our engineering team is actively investigating and has this as our highest priority. We will post another update within 30 minutes, or sooner if we have new information.
- identified · Sep 01, 2026, 03:30 PM UTC
**Identified — Upstream Cloud Provider Incident** The disruption is caused by an ongoing incident at our cloud infrastructure provider, which is impacting our system from operating reliably. This is affecting login and degrading performance across the platform. We will provide another update within 30 minutes.
- monitoring · Sep 01, 2026, 04:03 PM UTC
**Monitoring — Service Recovering** We are seeing our platform recover following the incident at our cloud infrastructure provider. Login and other affected functionality are returning to normal. Some users may still experience intermittent errors as recovery completes. If you hit an issue, retrying should now succeed in most cases. Our team is continuing to monitor closely. We will confirm once the service is fully stable. Next update within 30 minutes.
- resolved · Sep 01, 2026, 04:38 PM UTC
Our platform is fully operational and this incident is resolved. Login and all affected functionality are working normally.
Latest: Our platform is fully operational and this incident is resolved. Login and all affected functionality are working normally.
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- Routific APINew RoutificRoutific Notifications
Timeline · 4 updates
- identified · Aug 25, 2026, 08:51 PM UTC
Since approximately 30 minutes ago, a subset of API requests are failing with 401 Unauthorized errors. Requests authenticated with older, long-lived API tokens are affected; sign-ins through the web app are working normally. Customers may notice: - API integrations receiving 401 errors (including creating and polling optimizations) - Driver location updates missing from live tracking views - Delivery notifications (SMS/email) sending successfully but without their tracking links
- identified · Aug 25, 2026, 08:52 PM UTC
We have identified the cause and we are fixing the affected services now.
- monitoring · Aug 25, 2026, 08:53 PM UTC
The fix is complete as of now. API requests with existing tokens are authenticating normally again, and driver location updates and notification tracking links have resumed. We are monitoring error rates to confirm full recovery.
- resolved · Aug 25, 2026, 09:06 PM UTC
This incident is resolved. Between 20:15 and 20:47 UTC, API requests using older API tokens returned 401 errors, which delayed driver location updates and omitted tracking links from some delivery notifications. Notifications themselves continued to send throughout.
Latest: This incident is resolved. Between 20:15 and 20:47 UTC, API requests using older API tokens returned 401 errors, which delayed driver location updates and omitted tracking links fr…
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- New Routific
Timeline · 3 updates
- identified · Aug 20, 2026, 11:05 PM UTC
Routific users on plan.routific.com are having problems with Webhooks due to an outage with our third party provider. We will send another update in 30 minutes.
- monitoring · Aug 20, 2026, 11:08 PM UTC
Our third party provider has reported they have resolved the issue. We will continue to monitor.
- resolved · Aug 21, 2026, 12:19 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Routific Notifications
Timeline · 4 updates
- investigating · Jul 08, 2026, 09:17 PM UTC
Some email notifications like delivery tracking emails and "driver on the way" updates aren't being sent right now. We've found the cause and are rolling out a fix. Everything else is working normally: route planning, optimization, dispatch, the driver app, and SMS notifications are not affected.
- investigating · Jul 08, 2026, 09:19 PM UTC
We are continuing to investigate this issue.
- investigating · Jul 08, 2026, 09:32 PM UTC
We are continuing to investigate this issue.
- resolved · Jul 08, 2026, 09:32 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Routific APIRoutific SaaS productNew Routific
Timeline · 3 updates
- investigating · Jun 18, 2026, 04:33 AM UTC
Access to customer management on app.routific.com and beta.routific.com is not available It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.
- monitoring · Jun 18, 2026, 05:09 AM UTC
All users should now be able to access customer management. We are continuing to monitor and will update again in the next hour.
- resolved · Jun 18, 2026, 01:53 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Major Outage ResolvedStarted Sep 01, 2026, 03:11 PM UTC · Resolved Sep 01, 2026, 04:38 PM UTC · 1h 27m
- Started Aug 25, 2026, 08:51 PM UTC · Resolved Aug 25, 2026, 09:06 PM UTC · 15m
- Webhooks outage ResolvedStarted Aug 20, 2026, 11:05 PM UTC · Resolved Aug 21, 2026, 12:19 AM UTC · 1h 14m
- Delays sending email notifications ResolvedStarted Jul 08, 2026, 09:17 PM UTC · Resolved Jul 08, 2026, 09:32 PM UTC · 15m
- Customer Management outage ResolvedStarted Jun 18, 2026, 04:33 AM UTC · Resolved Jun 18, 2026, 01:53 PM UTC · 9h 20m