Is Routific down?

Last checked 9m ago
Current status
Routific is up

No incidents right now.

Official status page: https://status.routific.com · Polled every 5 minutes · 12 components tracked

Routific is operational right now. Last checked 9m ago; the most recent incident resolved 14d ago.

Real-time Routific status, recent outages, and incident history — pulled directly from Routific's official status page at https://status.routific.com every 5 minutes. Pingoru tracks 12 Routific services and has captured 5 incidents in the last 90 days (97.96% uptime). Get email, Slack, Discord, or webhook alerts the moment Routific reports a new incident — free for 5 monitors, no credit card.

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Routific uptime 97.96% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 27m
    Started Sep 01, 2026, 03:11 PM UTC · Resolved Sep 01, 2026, 04:38 PM UTC
    Routific APIRoutific SaaS productDriver Mobile AppNew RoutificRoutific Notifications
    Timeline · 4 updates
    • investigating · Sep 01, 2026, 03:11 PM UTC

      We are aware of an issue preventing users from logging in, and we are also seeing elevated error rates across other parts of the platform. Our engineering team is actively investigating and has this as our highest priority. We will post another update within 30 minutes, or sooner if we have new information.

    • identified · Sep 01, 2026, 03:30 PM UTC

      **Identified — Upstream Cloud Provider Incident** The disruption is caused by an ongoing incident at our cloud infrastructure provider, which is impacting our system from operating reliably. This is affecting login and degrading performance across the platform. We will provide another update within 30 minutes.

    • monitoring · Sep 01, 2026, 04:03 PM UTC

      **Monitoring — Service Recovering** We are seeing our platform recover following the incident at our cloud infrastructure provider. Login and other affected functionality are returning to normal. Some users may still experience intermittent errors as recovery completes. If you hit an issue, retrying should now succeed in most cases. Our team is continuing to monitor closely. We will confirm once the service is fully stable. Next update within 30 minutes.

    • resolved · Sep 01, 2026, 04:38 PM UTC

      Our platform is fully operational and this incident is resolved. Login and all affected functionality are working normally.

    Latest: Our platform is fully operational and this incident is resolved. Login and all affected functionality are working normally.

  2. Resolved 15m
    Started Aug 25, 2026, 08:51 PM UTC · Resolved Aug 25, 2026, 09:06 PM UTC
    Routific APINew RoutificRoutific Notifications
    Timeline · 4 updates
    • identified · Aug 25, 2026, 08:51 PM UTC

      Since approximately 30 minutes ago, a subset of API requests are failing with 401 Unauthorized errors. Requests authenticated with older, long-lived API tokens are affected; sign-ins through the web app are working normally. Customers may notice: - API integrations receiving 401 errors (including creating and polling optimizations) - Driver location updates missing from live tracking views - Delivery notifications (SMS/email) sending successfully but without their tracking links

    • identified · Aug 25, 2026, 08:52 PM UTC

      We have identified the cause and we are fixing the affected services now.

    • monitoring · Aug 25, 2026, 08:53 PM UTC

      The fix is complete as of now. API requests with existing tokens are authenticating normally again, and driver location updates and notification tracking links have resumed. We are monitoring error rates to confirm full recovery.

    • resolved · Aug 25, 2026, 09:06 PM UTC

      This incident is resolved. Between 20:15 and 20:47 UTC, API requests using older API tokens returned 401 errors, which delayed driver location updates and omitted tracking links from some delivery notifications. Notifications themselves continued to send throughout.

    Latest: This incident is resolved. Between 20:15 and 20:47 UTC, API requests using older API tokens returned 401 errors, which delayed driver location updates and omitted tracking links fr…

  3. Resolved 1h 14m
    Started Aug 20, 2026, 11:05 PM UTC · Resolved Aug 21, 2026, 12:19 AM UTC
    New Routific
    Timeline · 3 updates
    • identified · Aug 20, 2026, 11:05 PM UTC

      Routific users on plan.routific.com are having problems with Webhooks due to an outage with our third party provider. We will send another update in 30 minutes.

    • monitoring · Aug 20, 2026, 11:08 PM UTC

      Our third party provider has reported they have resolved the issue. We will continue to monitor.

    • resolved · Aug 21, 2026, 12:19 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 15m
    Started Jul 08, 2026, 09:17 PM UTC · Resolved Jul 08, 2026, 09:32 PM UTC
    Routific Notifications
    Timeline · 4 updates
    • investigating · Jul 08, 2026, 09:17 PM UTC

      Some email notifications like delivery tracking emails and "driver on the way" updates aren't being sent right now. We've found the cause and are rolling out a fix. Everything else is working normally: route planning, optimization, dispatch, the driver app, and SMS notifications are not affected.

    • investigating · Jul 08, 2026, 09:19 PM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 08, 2026, 09:32 PM UTC

      We are continuing to investigate this issue.

    • resolved · Jul 08, 2026, 09:32 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 9h 20m
    Started Jun 18, 2026, 04:33 AM UTC · Resolved Jun 18, 2026, 01:53 PM UTC
    Routific APIRoutific SaaS productNew Routific
    Timeline · 3 updates
    • investigating · Jun 18, 2026, 04:33 AM UTC

      Access to customer management on app.routific.com and beta.routific.com is not available It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.

    • monitoring · Jun 18, 2026, 05:09 AM UTC

      All users should now be able to access customer management. We are continuing to monitor and will update again in the next hour.

    • resolved · Jun 18, 2026, 01:53 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 5 incidents View full outage history →