Rollbar incident

Web application page loading issues

Resolved after 1 hour 36 minutes, on January 27, 2026.

resolved Jan 27, 2026, 10:56 AM UTC

Our third-party provider has successfully implemented a fix. We have verified that all affected services are now fully operational. We will continue to monitor the situation closely to ensure continued stability. Thank you for your patience.

Started
Jan 27, 2026, 09:20 AM UTC
Resolved
Jan 27, 2026, 10:56 AM UTC
Duration
1h 36m
Detected by Pingoru
Jan 27, 2026, 09:20 AM UTC

Update timeline

  1. investigating Jan 27, 2026, 09:20 AM UTC

    We are experiencing problems with the Rollbar Web Application (app.rollbar.com) and page loading. We are looking into this actively and will post when we have identified the issue.

  2. identified Jan 27, 2026, 09:33 AM UTC

    We are currently experiencing service disruptions due to technical issues with one of our third-party upstream providers. This may result in intermittent errors or degraded performance within our platform. Our team is in close contact with the provider, and they have confirmed that a fix is being implemented. We expect services to return to normal shortly. Next Update: As soon as we receive confirmation of the resolution.

  3. identified Jan 27, 2026, 10:09 AM UTC

    Our third-party provider is continuing their efforts to restore full service. We are closely monitoring their progress and will provide further updates as they become available.

  4. resolved Jan 27, 2026, 10:56 AM UTC

    Our third-party provider has successfully implemented a fix. We have verified that all affected services are now fully operational. We will continue to monitor the situation closely to ensure continued stability. Thank you for your patience.

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