Rollbar incident

Widespread incident impacting multiple parts of our platform caused by an incident within our cloud provider

Resolved after 1 hour 13 minutes, affecting Core Processing Pipeline and iOS Symbolication processing pipeline and 1 more, on September 1, 2026.

resolved Sep 01, 2026, 04:53 PM UTC

We believe everything is now back to normal , sorry for the inconvenience caused.

Started
Sep 01, 2026, 03:39 PM UTC
Resolved
Sep 01, 2026, 04:53 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 01, 2026, 03:39 PM UTC

Affected components

Core Processing PipelineiOS Symbolication processing pipelineSource map processing pipelineProguard processing pipelineMailgun SMTPMailgun Outbound Deliveryrollbar.min.jsSCIM and SSORollbar Docs

Update timeline

  1. investigating Sep 01, 2026, 03:39 PM UTC

    We are currently experiencing an incident that is impacting multiple parts of the platform , we believe this is caused by an incident within our cloud provider. We are currently processing data but we are seeing some of our services such as WEB/API are potentially impacted. We will provide an update as we learn more about this issue, and we apologize for any inconvenience this might be causing.

  2. monitoring Sep 01, 2026, 03:59 PM UTC

    It appears that work has been done by our cloud provider which has resolved many of the issues we were experiencing but we will give this some more time while we monitor before resolving this issue.

  3. resolved Sep 01, 2026, 04:53 PM UTC

    We believe everything is now back to normal , sorry for the inconvenience caused.

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