Risotto incident
Risotto creating duplicate tickets for Slack requests
Notice Vendor's status page →
Resolved after 1 hour 17 minutes, affecting Agent, on January 13, 2026.
We have deployed a fix for the issue and are actively monitoring the system to ensure everything is operating normally.
Affected components
Agent
Update timeline
- identified Jan 13, 2026, 07:43 PM UTC
An issue with how we process Slack messages has been identified and a fix is being implemented.
- identified Jan 13, 2026, 07:44 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 13, 2026, 08:04 PM UTC
We have deployed a fix for the issue and are actively monitoring the system to ensure everything is operating normally.
- resolved Jan 13, 2026, 09:01 PM UTC
This incident has been resolved.
Your product runs on more than Risotto
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services