Resolved after 1 hour 15 minutes, affecting Dashboard and Agent, on January 21, 2026.
All services are operational. The issue has been resolved and a long-term fix is in place. No customer action is required.
Affected components
DashboardAgent
Update timeline
- investigating Jan 21, 2026, 09:42 PM UTC
We are investigating an issue affecting both the Dashboard and the Agent. We will keep you updated of our progress.
- identified Jan 21, 2026, 09:46 PM UTC
The issue was identified and we are working on a fix.
- monitoring Jan 21, 2026, 09:50 PM UTC
We implemented a fix that should restore both the Dashboard and the Agent to Operational. We are monitoring.
- resolved Jan 21, 2026, 10:57 PM UTC
All services are operational. The issue has been resolved and a long-term fix is in place. No customer action is required.
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