Resolved after 1 hour 40 minutes, affecting Chargeback Guarantee - Async and Chargeback Guarantee - Sync and 1 more, on May 8, 2026.
We have resolved the availability issues with our Control Center. The service is now fully operational. Order decisions and notifications are fully functional.
Other major vendors with incidents that started within 30 minutes of this one
Amazon Web Services Outage Amazon Elastic Compute Cloud — N. Virginia: [RESOLVED] Increased Error Rate and LatencyAffected components
Update timeline
- investigating May 08, 2026, 12:51 AM UTC
We are currently experiencing degraded performance with our order reviews and notifications due to an outage with our cloud provider.
- investigating May 08, 2026, 02:31 AM UTC
The issue has been identified and resolved, while it might take some time (up-to-1-hour) to get the visibility to all those impacted orders in Control Center portal.
- resolved May 08, 2026, 02:32 AM UTC
We have resolved the availability issues with our Control Center. The service is now fully operational. Order decisions and notifications are fully functional.
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