Ringotel incident

Outage on Australia Region

Resolved after 22 hours 51 minutes, affecting Australia, on April 24, 2025.

resolved Apr 25, 2025, 09:49 PM UTC

The incident has been fully resolved. The outage was caused by increased memory consumption resulting from an error in the system logging. We apologies for any inconvenience caused by this outage. Should you need assistance, please contact us at [email protected]

Started
Apr 24, 2025, 10:57 PM UTC
Resolved
Apr 25, 2025, 09:49 PM UTC
Duration
22h 51m
Detected by Pingoru
Apr 24, 2025, 10:57 PM UTC

Affected components

Australia

Update timeline

  1. investigating Apr 24, 2025, 10:57 PM UTC

    We are currently experiencing an outage on the Australian region. Our team is working on it. We apologise for any inconvenience caused in the meantime.

  2. monitoring Apr 24, 2025, 11:40 PM UTC

    The normal operation of the service has been restored. Our team continue monitoring to ensure that the issue is resolved completely. We will provide further report soon.

  3. resolved Apr 25, 2025, 09:49 PM UTC

    The incident has been fully resolved. The outage was caused by increased memory consumption resulting from an error in the system logging. We apologies for any inconvenience caused by this outage. Should you need assistance, please contact us at [email protected]

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