Ringotel incident

Ringotel Incident - US West

Resolved after 3 days 4 hours, affecting US West, on June 21, 2025.

resolved Jun 24, 2025, 06:16 PM UTC

The issue that occurred between June 21, 2025, 14:16 UTC and June 21, 2025, 14:26 UTC in the US West region has been fully resolved. We apologize for the number of outages that have occurred over the past few weeks. Our team has made improvements since then and we do not anticipate any further issues. If you have any questions or concerns, please feel free to contact us at [email protected]. Thank you for your continued support!

Started
Jun 21, 2025, 02:16 PM UTC
Resolved
Jun 24, 2025, 06:16 PM UTC
Duration
3d 4h
Detected by Pingoru
Jun 21, 2025, 02:16 PM UTC

Affected components

US West

Update timeline

  1. investigating Jun 21, 2025, 02:16 PM UTC

    A new Ringotel incident has been automatically created in the affected region (US West). Our team has been notified and will review it immediately. If you have any questions, please contact us at [email protected] or use the online chat / create a ticket. We appreciate your patience in the meantime.

  2. identified Jun 22, 2025, 10:32 AM UTC

    The issue has been identified and a fix is ​​being implemented.

  3. resolved Jun 24, 2025, 06:16 PM UTC

    The issue that occurred between June 21, 2025, 14:16 UTC and June 21, 2025, 14:26 UTC in the US West region has been fully resolved. We apologize for the number of outages that have occurred over the past few weeks. Our team has made improvements since then and we do not anticipate any further issues. If you have any questions or concerns, please feel free to contact us at [email protected]. Thank you for your continued support!

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