Ringotel incident

Ringotel Incident - India

Resolved after 11 days 22 hours, affecting India (Mumbai), on July 8, 2025.

resolved Jul 20, 2025, 03:28 PM UTC

The incident was triggered by the unusual behavior of the garbage collector, leading to a heap out of memory error. In response, our team has implemented changes and activated extended logging to closely monitor the situation.

Started
Jul 08, 2025, 04:48 PM UTC
Resolved
Jul 20, 2025, 03:28 PM UTC
Duration
11d 22h
Detected by Pingoru
Jul 08, 2025, 04:48 PM UTC

Affected components

India (Mumbai)

Update timeline

  1. investigating Jul 08, 2025, 04:48 PM UTC

    A new Ringotel incident has been automatically created in the affected region (India). Our team has been notified and will review it immediately. If you have any questions, please contact us at [email protected] or use the online chat / create a ticket. We appreciate your patience in the meantime.

  2. resolved Jul 20, 2025, 03:28 PM UTC

    The incident was triggered by the unusual behavior of the garbage collector, leading to a heap out of memory error. In response, our team has implemented changes and activated extended logging to closely monitor the situation.

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