Ringotel incident
The link to get softphone credentials returns an error
Notice Vendor's status page →
Resolved after 1 hour 2 minutes, affecting Provisioning Portal & API Endpoints, on July 10, 2026.
The issue has been resolved. The credentials link works as expected now. We apologise for any inconvenience caused.
Affected components
Provisioning Portal & API Endpoints
Update timeline
- investigating Jul 10, 2026, 09:54 AM UTC
Our team is investigating a problem reported by multiple users who can't retrieve their login credentials through the secure link.
- resolved Jul 10, 2026, 10:56 AM UTC
The issue has been resolved. The credentials link works as expected now. We apologise for any inconvenience caused.
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