Riege Software incident
Performance degradation at German Customs NCTS only
Notice Vendor's status page →
Resolved after 3 hours 23 minutes, affecting 🇩🇪 Germany, on September 1, 2026.
We are continuing to work on a fix for this issue.
Affected components
🇩🇪 Germany
Update timeline
- investigating Sep 01, 2026, 09:02 AM UTC
German Customs has performance degradation. Affected procedures: NCTS Masterticket: tba
- identified Sep 01, 2026, 09:02 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 01, 2026, 09:35 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 01, 2026, 12:25 PM UTC
This incident has been resolved.
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