Riege Software incident
2026-09-14 Printing Issues and log in Issues in SCOPE
Resolved after 2 hours 55 minutes, affecting Scope, on September 14, 2026.
We're still experiencing issues with the DNS operator, which can lead to connection problems and performance fluctuations.
Affected components
Update timeline
- investigating Sep 14, 2026, 09:54 AM UTC
We're currently experiencing a problem with printing. We're working hard to resolve the issue. It appears that some customers are also having trouble logging in to LDAP.
- identified Sep 14, 2026, 10:24 AM UTC
There seems to be a problem with the Jasper service and LDAP right now. It's working again, though performance is still inconsistent.
- monitoring Sep 14, 2026, 10:50 AM UTC
Log into SCOPE is possible again, printing appears still not possible at the moment.
- monitoring Sep 14, 2026, 11:35 AM UTC
User not using SCOPE Hub are still facing technical issues.
- monitoring Sep 14, 2026, 12:18 PM UTC
We're still experiencing issues with the DNS operator, which can lead to connection problems and performance fluctuations.
- resolved Sep 14, 2026, 12:50 PM UTC
This incident has been resolved.
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