RFPIO incident
Search service disruption affected a subset of customers
Major Vendor's status page →
Resolved after 20 minutes, affecting US Pod2, on September 15, 2025.
The issue has been resolved, and search services are operating normally.RCA will be shared shortly.
Affected components
US Pod2
Update timeline
- investigating Sep 16, 2025, 04:43 AM UTC
Some customers were unable to access search services in AWS POD2, and the services became unavailable on September 15 at 21:02 IST.
- identified Sep 16, 2025, 04:43 AM UTC
We have identified the issue, and the team is currently working on a fix.
- monitoring Sep 16, 2025, 04:45 AM UTC
Search Services on AWS POD2 have been restored. We are actively monitoring the system to ensure stability.
- resolved Sep 16, 2025, 04:46 AM UTC
The issue has been resolved, and search services are operating normally.RCA will be shared shortly.
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