RFPIO incident

Partial degradation of external services on AWS

Resolved after 1 hour 30 minutes, affecting Domain Service, on October 13, 2025.

resolved Oct 14, 2025, 10:58 AM UTC

The issue has been resolved, and the AWS External Service is now functioning normally and no new health check failures have been detected.

Started: Oct 13, 2025, 03:00 PM UTC
Resolved: Oct 13, 2025, 04:30 PM UTC
Duration: 1h 30m
Detected by Pingoru: Oct 13, 2025, 03:00 PM UTC

Affected components

Domain Service

Update timeline

identified Oct 14, 2025, 10:55 AM UTC

We are currently investigating an issue impacting the AWS External Service. The service is experiencing intermittent failures.
monitoring Oct 14, 2025, 10:55 AM UTC

We have identified the issue, and the team is currently working on a fix.
resolved Oct 14, 2025, 10:58 AM UTC

The issue has been resolved, and the AWS External Service is now functioning normally and no new health check failures have been detected.

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