Resolved after 1 hour 42 minutes, affecting PersonaPay and eVokePay, on February 17, 2025.
We are still troubleshooting, and while performance has improved overall, some users are still experiencing slowness, while others are not able to login or navigate pages.
Affected components
Update timeline
- identified Feb 17, 2025, 07:54 PM UTC
We are currently investigating a PersonaPay performance issue which requires server restarts. Consumers and CSRs may not be able to access the site. We will update when the site stabilizes.
- identified Feb 17, 2025, 08:57 PM UTC
We are still troubleshooting, and while performance has improved overall, some users are still experiencing slowness, while others are not able to login or navigate pages.
- resolved Feb 17, 2025, 09:37 PM UTC
This incident has been resolved and we apologize for the disruption.
Your product runs on more than RevSpring
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services