RevSpring incident

End to End Access

Resolved after 1 day 3 hours, affecting PRES Platform (Oaks, PA) and ICL Platform (Livonia, MI) and 1 more, on August 6, 2026.

resolved Aug 07, 2026, 04:31 PM UTC

The End to End portal issue has been resolved. We will continue to closely monitor the environment.

Started
Aug 06, 2026, 01:06 PM UTC
Resolved
Aug 07, 2026, 04:31 PM UTC
Duration
1d 3h
Detected by Pingoru
Aug 06, 2026, 01:06 PM UTC

Affected components

PRES Platform (Oaks, PA)ICL Platform (Livonia, MI)Newark Platform

Update timeline

  1. investigating Aug 06, 2026, 01:06 PM UTC

    We are currently investigating an issue with the End to End Portal. Users are unable to access at this time.

  2. identified Aug 06, 2026, 06:25 PM UTC

    End to End remains unavailable. We are continuing to investigate and will update again before the end of business today.

  3. identified Aug 06, 2026, 10:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 07, 2026, 04:31 PM UTC

    The End to End portal issue has been resolved. We will continue to closely monitor the environment.

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